Refund Policy

Last updated February 16, 2026 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy. RETURNS All returns must be postmarked within twenty five (25) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, please email customer service at dani@thepolicychic.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address: The Policy Chic Attn: Returns RMA # 9169 W State St # 1347 Garden City, ID 83714 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least twenty five (25) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed. EXCEPTIONS For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. Please Note ● A $5.00 restocking fee will be charged for all returns . ● Sale items are FINAL SALE and cannot be returned. QUESTIONS If you have any questions concerning our return policy, please contact us at: dani@thepolicychic.com